Careers
Food & Beverage Team Member - SVH-F&B
REQUIREMENTS
- Accurate and efficient cash handling skills
- Experience of working in a similar role
responsibilities
- Assist in creating a warm and welcoming environment for our guests
- Ensure that all guests’ requests and queries are responded to promptly and effectively and an exceptional service is delivered to guests at all times
- Familiarise yourself with the menu and as much information about the food and beverage offering available in order to answer any questions guests may have
- Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately
- Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectations ensuring an exceptional level of service is maintained at all times
- Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner
- Ensure the restaurant areas are clean and well presented at all times and assist with cleaning and housekeeping duties as required
- Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times and ensure that any guest complaints and comments are reported to management
- Assist in the set up and preparation, and provide service duties for functions as required
- Support the kitchen staff as and when required and in accordance with hygiene and safety regulations
- Any other duties as directed by the Restaurant & Bar Manager or other member of the management team Key Requirements for the Role: