Frequently Asked Questions

Welcome to our FAQ page, where you’ll find answers to commonly asked questions about our services, amenities & more.

General Information

Q: What are the check-in and check-out times at your hotel?
A: Check-in is at 3:00 PM, and check-out is at 11:00 AM.

Q: How can I make special requests for my room?
A: If you have any special requests for your stay, please let us know by sending us an email at –

Q: Can I check in if I am under 18?
A: You must be at least 18 years old to make a reservation. Anyone staying at the hotel under 18 years of age must be accompanied by an adult.


Room Amenities

Q: What amenities are available in the rooms?
A: Your room is equipped with the following amenities: complimentary Wi-Fi, tea and coffee making facilities, a safety deposit box, an iron and ironing board, a hairdryer, and an empty mini-bar (8°C).


Q: Do I need a travel adapter for charging my devices?
A: Our rooms feature universal charging ports, so a travel adapter is not necessary.


Dining Options

Q: What dining options are available at your hotel?

A: We offer a variety of dining options, including:

  • Upper Deck Bar & Restaurant (Mediterranean Cuisine) – Summer Season
  • Reef Restaurant (Buffet-style continental cuisine)
  • Chatterbox Restaurant (South-East Asian cuisine)
  • Wagamama Restaurant (Asian cuisine)
  • Additionally, you can enjoy drinks at our Sunset Lounge or Upper Deck Bar (Summer season). To make a reservation at any of these restaurants, please contact us.


Leisure Facilities

Q: What leisure facilities are included in the room rate?

A: Our guests can enjoy access to the Rooftop Infinity Pool, Indoor Pool, Fitness Centre, Sauna, and Steam Room, all included in the room rate.



Q: How much does a taxi from the airport to the hotel cost?

A: The cost for a one-way taxi trip from the airport to the hotel is €26.00 for 1-4 persons, and €52.00 for a round trip. To book this service, please provide us with your flight details, including flight number, landing time, and contact number via email or by calling us.


Q: Which bus is coming / going to the Airport?

A: You can take bus number X3 which is direct from and to the airport to Bugibba and the bus stop name which you need to stop at is called Sajf. This bus stop is approximately 3 minutes of walk from the hotel.


Q: Can I order taxi at the Hotel?

A: Yes, you may reserve a taxi at the Front Desk to anywhere on the island of Malta.


Q: How close is public transport to the hotel?

A: The Bugibba Bay bus station is just a 7-minute walk from the hotel, with direct buses to Valletta, St. Julians, Sliema, Mosta, Mdina, Cirkewwa, and Golden Bay.


Q: Is there parking available at the hotel?

A: Yes, we offer a private on-site car park included in your rate, available on a first-come, first-served basis.


Q: What car rental services are available?

A: SWIFT is a family-run business that has been offering high-level customer service for the past 40 years. Their office is located in Seaview Hotel, with quick access from the Front Desk.


Q: What ferry services are available near the hotel?

A: Boat trips and ferry services are available at Bugibba Jetty, offering a convenient and cost-effective way to travel to the nearby island of Comino and the Blue Lagoon. For more information, please visit their website: Bugibba to Comino and Blue Lagoon Ferries and Boat Trips.


Local Amenities

Q: Where can I find nearby pharmacies?


Qawra Pharmacy: Triq I-Imhar, St Paul’s Bay

El Medina Pharmacy: Il-Maskli, San Pawl il-Baħar


Q: Where can I find nearby ATMs and banks?

A: BOV Bank & ATM and Euronet ATM