Cropped image of a female chambermaid making bed in hotel room

Careers

Room Attendant - SVH-RA

REQUIREMENTS

responsibilities

  • Enters and prepares the room for cleaning.
  • Dusts the room and furniture.
  • Replenishes guestroom and bath supplies.
  • Cleans the bathroom.
  • Cleans the closet
  • Vacuums and racks the carpet.
  • Checks and secures the rooms.
  • Replenish amenities according to the operational standards
  • Ensure security of guest rooms and privacy of guests
  • Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required
  • Cleans guest bathroom/bedroom/floor corridor.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
  • Empty trash containers and ashtrays.
  • Remove all dirty terry and replace with the clean par to the designated layout.
  • Replace facial, toilet tissue and bathroom amenities in correct amount and location.
  • Remove dirty bed linen and make up bed with clean linen.
  • Dust and polish all furniture.
  • Responsible for the cleanliness and maintenance of his work area
  • Responsible for the Hotel property in the work area.
  • Attends to guest calls, guest requests /guest complaints in the area assigned to him.
  • Authorise to enter in guestrooms for cleaning and providing turndown services as per requirement
  • Responsible for following the standard operating procedures.
  • Responsible for achieving and exceeding the guest satisfaction score.
  • Update status of rooms cleaned on assignment sheet.
  • Return and restock cart at end of shift

    YOUR DETAILS

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    Seaview Hotel